13,235 employees at 85 locations on all continents. Over 3.8 billion Swiss francs in sales revenue. Impressive figures that make CLARIANT stand out as a leading global player in the specialty chemicals sector. Our long-standing partnership with CLARIANT has gained further momentum through a seamless and digital device lifecycle management process.
Rapidly required digital enablement of workforce
Skilled IT workers had no time for core tasks as they were managing IT fleet
Need for more efficient, automated device management
During the coronavirus pandemic, CLARIANT needed a new, efficient way to equip their employees with the digital equipment they needed immediately. The need had already been recognised, but now it had to happen very quickly: A solution was required to automate device management workflows.
1,200 smartphones for employees in Germany and other equipment to enable work from anywhere.
Leasing: "Usage instead of ownership" is the motto of our financing concept. With regular instalments instead of large investments, leasing offers better budget planning and protects liquidity.
Lifecycle Management Services, self-service portal Tesma® for direct ordering of devices by employees and certified data erasure services with eraSURE
Our lifecycle management services cover the entire life cycle of the devices. This includes pre-configuration of mobile devices, delivery to the home office or office, support and maintenance, rapid replacement in case of a defect, and greater sustainability by reconditioning the devices for a second product life.
Tesma®
CLARIANT'S device management was reorganised with the help of our asset management platform tesma. Employees can easily order their own devices from a defined catalog via the self-service feature within tesma Portal. Approvals, rollouts, delivery, service and maintenance, device returns are now automated, making processes are error-free and significantly accelerated. This perfect solution relieves CLARIANT'S IT department, allowing them to invest more time for core tasks.
The combination of self-service and automated processes in our asset management platform Tesma® benefits everyone involved: employees always have access to new devices and can order equipment themselves. Device management is automated, from ordering, delivery, and use to maintenance, service and return. By linking technical and commercial data, the IT department has an overview of everything at the touch of a button. Due to the relief of operational work, they can devote themselves more effectively to their strategic tasks.
Sabine Tschöp, project manager at CLARIANT, was very satisfied with our customised solution.
"This meant that we bought a product that was one hundred percent tailored to our needs and didn't have to purchase components in packages that we didn't need."
of a knowledge worker's time is taken up by desk-based work and "managing across"
of organisations faced consequences due to IT staff dedicating time to manual, repetitive tasks.
of organisations report a growing time spend for IT teams to manage technologies and infrastructure.
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