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Self-service Technology and Service Centre Digital Workplace Carbon-neutral IT Data erasure Logistics Production and Machinery

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REGION: AUSTRALIA 

MANAGED DESKTOP SOLUTIONS

MANAGE IT WORKPLACES EASILY AND INTELLIGENTLY

PCs, laptop, Convertibles – the management of IT workplaces has become complex. Especially if every user has different requirements and wishes. CHG-MERIDIAN makes it easier with managed desktop solutions (MDS).

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Go to IT that is organised according to requirements
Go to Reduced workload for the IT department
Go to All services throughout the technology lifecycle

IT INVESTMENTS ACCORDING TO BUDGET

As an IT investment partner that is independent of banks and manufacturers we develop customised business concepts that help optimise the costs of IT workplaces. We provide standardised pricing and consistent quality in international technology management to ensure maximum purchasing transparency.

IT that is organised according to requirements

Complexity simplified

Intelligent workplace management with harmonised hardware and software inventories
Needs-driven segmentation of user profiles
Optimal equipping of workplaces
Technical equipment allows for optimal, convenient, and efficient working conditions
Individual service levels with support for the IT department in all phases of the IT lifecycle

COST OPTIMIsED AND TRANSPARENT:

Price-per-seat billing creates clarity – one month, one workplace, one price
Competitive purchasing terms thanks to our extensive market and price knowledge
High scalability (quantities, workplaces, operating locations, and countries)
Useful additional income thanks to international IT remarketing to other interested customers – around 20,000 large corporations, small and medium-sized enterprises, and public-sector clients

Reduced workload for the IT department

As a company that focuses on long-term thinking we provide lasting help to our customers in reducing expense and effort, and the hidden costs this effort incurs. Managed desktop solutions from CHG-MERIDIAN aim to harmonise IT workplaces and to simplify IT processes.

Lean processes across the board

Use resources efficiently

Reducing the workload of the IT department allows for greater productivity
Increased flexibility for quicker reactions to changing technologies and competitive conditions in the marketplace
Protection of equity through leasing

Efficient IT management and control

TESMA® makes your everyday work easier

Technical and commercial data is comprehensively integrated
Maximum transparency of costs and processes
Quick identification of cost drivers
Fully electronic invoicing of the usage and device costs
Highly automated ordering process
Easier project coordination based on predictable cash flows
Convenient internal cost allocation and variable presentation of invoices

LIFECYCLE MODEL

EVERYTHING REVOLVES AROUND YOUR SUCCESS

Even though every technology project is different, we can make things easier for you with a single model-based methodology: our tried-and-tested three-phase model. It forms the basis for our comprehensive expert support over the entire IT lifecycle – and beyond.

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Intro
Overview
Preparation Phase
Productive Phase
End-of-life-Phase
TESMA®
Outro

THREE-PHASE MODEL

360-DEGREE FOCUS ON YOU

Three interlocking phases making one complete whole mean that we are by your side from start to finish – in every phase of your technology project.

PREPARATION PHASE

GOOD PREPARATION IS KEY

End-to-end customised business concepts require a broad perspective. We thoroughly analyse your project and provide you with comprehensive advice while always thinking ahead. We make sure that your project becomes a lasting success.

CONSULTING

Analysis of working environment
Neutral appraisal and creation of customized solutions

PROCUREMENT

We take care of and automate the procurement process
Open Catalog Interface (OCI)
ERP order interface

PRODUCTIVE PHASE

EFFICIENT OPERATION AT ALL TIMES

Efficient productivity requires the logical use of all resources. We support you throughout the entire useful life – as a single, expert provider. Your dedicated contact person will give you detailed advice on all technical and commercial matters.

ROLLOUT

Implementation or use of the existing software distribution system
Hardware inventory, customisation of configuration, and data distribution

SUPPORT

First/second-level support
24/7 or 8/5

Management of data backup and restoration
Protection against data loss

Risk protection and repair of damage

END-OF-LIFE PHASE

THINKING BEYOND THE END

A sophisticated end-of-life process will benefit you in many ways. Our service extends from collecting assets to certified data erasure. And we carry out our professional remarketing and disposal in line with the principles of green IT.

ROLLBACK

Certified data erasure

FINANCIAL SERVICES & TESMA®

EFFICIENT MANAGEMENT OF COMPLEX TECHNOLOGIES

when it comes to the financial management of your assets, we support you from start to finish. The technology and service management system known as TESMA® is at the heart of the lifecycle. As a result, it provides you with an overview not only of all the commercial aspects but also all the technical aspects at all times. All key business information is transparent and available to you in real time.

FINANCIAL SERVICES

Cost-center allocation
TESMA® EDIFACT

Electronic data interchange
Workflow approval via TESMA®

TECHNOLOGY AND SERVICE MANAGEMENT SYSTEM

Creates full transparency throughout the entire technology lifecycle
Takes into account commercial and technical aspects

Our lifecycle model illustrates how CHG-MERIDIAN successfully supports you in every phase of your technology project.

Over 30 years’ experience in managed desktop solutions

Whether you are managing hundreds or thousands of IT workplaces, we have the expertise you need thanks to our experience gained over many years on more than 8,000 customer projects. TESMA® demonstrates how easily IT workplaces can be managed today. Accessed over 700 times a day, this web-based software is firmly established with our customers and in the marketplace. And there are plenty of reasons why – its ease of use, unique integration of technical, installation, and financial data, and up-to-date technology continue to drive this trend.

Managed desktop solutions make a sensible division of labor possible, as CHG-MERIDIAN takes on the management of all your IT workplaces with their differing requirements, while you retain full control.

WE WILL BE HAPPY TO HELP YOU

Not only can we optimise your IT portfolio carefully and on the most competitive terms, we also go that extra mile. Simply put, we take care of everything.

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MDS Brochure EN

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Discover the other solutions and services that we provide.

Always the latest IT devices - cleverly and sustainably financed

As your technology and financing partner, we work with you to develop a tailor-made concept, independent of manufacturers and banks.

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tesma

THE EASY WAY TO USE TECHNOLOGY

tesma is an all-in-one system for data that makes lifecycle management easier. The online platform helps you track and trace your technology equipment, control your costs and keep administrative burden to a minimum. tesma keeps your processes straightforward, paperless and convenient.